Terms of Service

You must be at least 13 years old to use the Service. If you are located in the European Economic Area (EEA), you must be at least 16 years old. By using the Service, you represent and warrant that you meet these age requirements and have the legal capacity to enter into these Terms.

If you are using the Service on behalf of a company or other organization, you represent that you have the authority to bind that entity to these Terms, in which case "you" and "your" refer to that entity.

Access to certain features of the Service requires an account. You agree to:

• Provide accurate and complete registration information
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized access or suspected security breach
• Accept responsibility for all activity that occurs under your account

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or remain inactive for an extended period consistent with our data retention practices.

4.1 AI-Powered Generation

Where AI generation features are available through any part of the Service:

• Outputs are generated by AI models and may vary in quality, style, and creative or musical suitability
• We may use third-party AI providers to process requests; those providers are subject to their own terms and our data protection agreements
• Output quality, accuracy, and fitness for any particular purpose are not guaranteed
• Generation results are subject to technical limitations and may change across model or software versions

4.2 Content Inputs and Moderation

When submitting prompts, parameters, uploaded files, or other inputs to any AI feature:

• Your inputs may be automatically or manually reviewed for policy compliance
• We reserve the right to block, modify, or reject inputs that violate these Terms
• Inputs requesting recreations of copyrighted songs, imitations of specific artists (living or deceased), or other protected works may be rejected
• You are solely responsible for ensuring that any files or data you upload do not infringe third-party rights
• We are not responsible for how you use AI-generated outputs — ensuring lawful and ethical use is your responsibility

4.3 Previews, Exports, and Output Rights

• Certain features may offer a preview of generated outputs before a final export or download is completed
• Previewing may be free; exporting, downloading, or unlocking full outputs may consume credits or require a paid plan, as disclosed in the interface
• Outputs you export or download may be used in your music and other projects, including commercially, royalty-free (see Section 7.2), subject to these Terms
• Temporary outputs (such as undownloaded previews) are not permanently retained and may be deleted automatically after a short period

4.4 Cloud Storage Features

Certain Services include optional cloud storage features available to subscribers or qualifying users:

• When you export or save an output, a copy may be stored in our cloud system and linked to your account
• Cloud storage is a convenience feature, not a permanent backup or archival service
• Non-subscribers typically receive outputs locally; cloud copies are not stored for non-subscribers unless otherwise stated for a specific product

We may delete stored files at any time following subscription expiration, account deletion, or for security, legal, or operational reasons. You are responsible for maintaining your own local backups of any outputs you wish to keep long-term.

4.5 Supplemental Terms

5.1 Payment Models

Renovate Audio products and services may be offered under several purchasing models, including:

• Credits — Digital units consumed to perform exports, downloads, or certain feature actions
• Subscriptions — Recurring plans that may include credits, cloud storage access, and other premium features
• One-Time Purchases — Non-recurring payments for software licenses, plugin purchases, sample packs, or other items

Pricing, credit costs, and features included in each model are displayed in the product interface or at the point of purchase and may change over time.

5.2 Credit System

Where a credit-based system applies:

• Credits are tied to your account, have no cash value, and are non-transferable
• Credit costs per action or feature are displayed in the interface and may vary by product
• Monthly subscription credits reset on each billing date and do not roll over
• Credits from a credit pack you buy do not expire while your account is open
• New users may receive a one-time grant of free credits, which does not refresh
• Promotional credits may carry restrictions, usage limitations, or expiration dates as described at the time of issuance
• If your account is closed or terminated, any unused credits are forfeited (see Section 12)

5.3 Subscriptions, Renewal and Cancellation

Subscriptions renew automatically at the end of each billing period, at the price shown when you subscribed, until you cancel. On the new-account intro offer, Pro costs $1 for the first month and then renews at $10/month. You may cancel at any time in My Purchases or by emailing support@renovateaudio.com. A short survey asks why you are leaving; it is optional and you can skip it.

• Cancel at end of billing period: available at any time. Your subscription will not renew, and you keep access to subscription benefits (including remaining monthly credits) until the end of the period you have already paid for.
• Refund and cancel now: also available during the 14-day guarantee window for your first subscription (Section 5.5). Your first payment is refunded in full and access ends immediately.

5.4 Purchasing Credits or Plans

By purchasing credits, subscriptions, or other paid features, you agree to:

• Pay all applicable fees at the time of purchase
• Provide accurate and current payment information
• Authorize charges through your chosen payment method

5.5 Refunds

• Money-back guarantee: your first subscription purchase is eligible for a full refund of your first payment within 14 days of that first charge. On the intro offer, that first payment is $1. To request it, choose Cancel or refund in My Purchases and then "Refund and cancel now", or email support@renovateaudio.com
• Later renewal charges (including the first full-price charge after the $1 intro month) are non-refundable, except as required by applicable law. You can cancel at any time to stop future renewals
• Credit packs and other one-time purchases are non-refundable once purchased, except as required by applicable law or in the case of a billing error
• If a generation fails due to a verified technical error on our end, we may, at our discretion, restore the credits used — we do not guarantee restoration for all failures
• Contact support@renovateaudio.com if you experience repeated technical failures

5.6 Abuse and Fraud

We reserve the right to suspend or terminate accounts that engage in:

• Credit fraud, manipulation, or unauthorized credit acquisition
• Chargebacks without valid cause
• Attempts to exploit the credit system, subscription features, or payment processing
• Any other violation of these Terms

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on the intellectual property, privacy, or other rights of others
• Upload, transmit, or generate content that is illegal, harmful, threatening, or offensive
• Attempt to reverse engineer, decompile, or disassemble our software
• Circumvent security measures, content filters, or access restrictions
• Use automated systems to abuse, scrape, or overload the Service (e.g., bots, crawlers)
• Impersonate others or misrepresent your identity or affiliation
• Interfere with the proper functioning, integrity, or availability of the Service
• Harvest, collect, or store other users' personal data without their consent

We reserve the right to investigate violations and take appropriate action, including removing Content, suspending or terminating accounts, and reporting to law enforcement where warranted.

7.1 Ownership of the Service

Renovate Audio retains all rights, title, and interest in:

• All Service software, applications, plugins, and tools — both current and future
• Our website, branding, user interface design, and documentation
• All related intellectual property, including patents, trademarks, trade secrets, and copyrights

Trademarks: All trademarks are property of their respective owners. Names of other companies, products, DAWs or plugin formats (for example, VST) are used only to describe compatibility; no affiliation or endorsement is implied.

7.2 Your Content and Outputs

You retain ownership of:

• Prompts, parameters, and other inputs you submit to the Service
• Original content or files you upload or provide
• Outputs you generate and export through the Service, subject to the AI ownership note below

Royalty-free use of outputs: subject to these Terms (including your compliance with Sections 4.2 and 6), you may use the samples, melodies and processed vocals you generate and export through the Service in your music and other projects, including commercial releases, without paying us royalties or further fees. We do not claim ownership of what you create.

By using the Service, you grant us a limited, non-exclusive, royalty-free license to:

• Process your inputs solely to provide and deliver the Service
• Temporarily store generated outputs for delivery and technical purposes
• Store and process exported outputs and related metadata to provide cloud storage, account history, subscription services, security, and other product features where applicable

7.3 User Responsibilities

You represent and warrant that:

• You have the rights to submit any content or files you upload to the Service
• Your use of the Service does not infringe any third-party intellectual property, privacy, or other rights
• You will not use outputs in a manner that violates these Terms or applicable law

7.4 Output Data Retention

• Temporary outputs (e.g., undownloaded previews) are not permanently retained and may be deleted automatically
• Outputs stored in cloud features are subject to the retention terms described in Section 4
• Renovate Audio does not guarantee permanent storage or archival of any generated outputs
• We are not liable for loss of stored outputs due to subscription expiration, deletion, technical failure, or user inactivity

The Service relies on third-party providers for certain functionality, which may include:

• AI model and generation providers
• Payment processors
• Cloud hosting and infrastructure providers
• Analytics, monitoring, and performance tools
• Email and customer communication services

We are not responsible for outages, errors, or performance issues caused by third-party services, or for third-party privacy practices beyond what is described in our Privacy Policy. Your use of third-party payment processors may also be subject to their own terms and privacy policies.

To the fullest extent permitted by law, Renovate Audio shall not be liable for:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, business opportunities, or goodwill
• Damages resulting from your use of or inability to use the Service
• Damages caused by third-party services, providers, or failures
• Loss of generated outputs or stored files due to technical failure, expiration, or deletion

You agree to defend, indemnify, and hold harmless Renovate Audio, its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the Service
• Your violation of these Terms
• Your infringement of any third-party right, including intellectual property, privacy, or publicity rights
• Content you submit, upload, or generate through the Service

We reserve the right to suspend or terminate your access to the Service at any time, with or without notice, for:

• Violation of these Terms
• Fraudulent, abusive, or harmful behavior
• Legal or regulatory requirements
• Discontinuation of all or part of the Service

We may update these Terms from time to time. When we make material changes, we will:

• Post the updated Terms on our website
• Update the "Last Updated" date
• Notify you by email or through the Service where practicable

Your continued use of the Service after changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Service.

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

If you have a dispute with us, please contact us first at support@renovateaudio.com. We will make reasonable efforts to resolve your concern informally.

If we are unable to resolve the dispute informally, either party may bring the claim in a court of competent jurisdiction, subject to applicable law.

We respect copyright and respond to notices of alleged infringement under the Digital Millennium Copyright Act (17 U.S.C. §512). If you believe material on the Service infringes your copyright, send a written notice to our designated agent at support@renovateaudio.com, with the subject "DMCA notice". Your notice must include:

1. Your physical or electronic signature (or that of a person authorized to act for the copyright owner)
2. Identification of the copyrighted work you claim is infringed (or a representative list, if several)
3. Identification of the material you claim is infringing and information reasonably sufficient for us to locate it (for example, a URL or account name)
4. Your name, address, telephone number and email address
5. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law
6. A statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner's behalf

17.1 Counter-Notice

If material you posted was removed and you believe it was removed by mistake or misidentification, you may send a counter-notice to the same address including: your physical or electronic signature; identification of the material and where it appeared before removal; a statement under penalty of perjury that you have a good-faith belief it was removed by mistake or misidentification; and your name, address and telephone number, with a statement that you consent to the jurisdiction of the federal district court for your address (or, if you are outside the United States, any judicial district in which we may be found) and will accept service of process from the person who sent the original notice. We may restore the material 10 to 14 business days after receiving a valid counter-notice unless the complaining party tells us it has filed a court action.

17.2 Repeat Infringers

We will, in appropriate circumstances, disable or terminate the accounts of users who are repeat infringers. Knowingly misrepresenting that material is infringing, or that it was removed by mistake, can make you liable for damages under 17 U.S.C. §512(f).

We aim to make the Service usable by everyone and work toward WCAG 2.1 Level AA. If you have trouble using any part of the Service, email support@renovateaudio.com with the subject "Accessibility" and we will help, including with sign-up, purchases and cancellation. See our Accessibility Statement.

If you have questions about these Terms, please contact us: